Master salesman
I hadn't intended to buy anything. I went into the garage looking for answers: why did they not pick up the recurrent fault when I first reported it? Could I trust them to service my car again in the future? I thought I might even be in line for a refund.
I walked out having bought a breakdown recovery plan.
Sometimes you just have to stand back and watch a master at work.
Posted by pab at 13:23
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